Privacy Policy

Effective Date: November 20, 2025

Lagniappe Pools (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our advertisements, or communicate with us.

1. Information We Collect

We may collect personal information such as:

Name
Phone number
Email address
Property address
Project details or preferences

This information may be collected when you:

Fill out a form on our website
Request a consultation
Engage with our advertisements (including Facebook, Instagram, Google, or other platforms)
Submit a lead form through social media or advertising platforms
Communicate with us via phone, text, email, or other channels

2. Information Collected Automatically

We may also collect certain information automatically through cookies, pixels, and analytics tools, including:

IP address
Browser type
Device information
Pages visited on our website
Actions taken on our website

We use tools such as Google Analytics, Meta Pixel, and similar technologies to better understand user behavior and improve our marketing efforts.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services
Schedule consultations and appointments
Send project updates and follow-ups
Improve our website, services, and marketing
Deliver relevant advertisements and measure ad performance

4. Communication Consent (SMS, Email, and Calls)

By submitting your contact information through our website or advertisements, you consent to receive communications from Lagniappe Pools, including:

Phone calls
Text messages (SMS/MMS)
Emails

These communications may include appointment reminders, project updates, follow-ups, and promotional messages.

SMS consent is not shared with third parties for marketing purposes.

Message and data rates may apply.

You may opt out at any time by:

Replying STOP to text messages
Clicking “unsubscribe” in emails
Contacting us directly

Consent is not a condition of purchase.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers strictly for business operations, including:

CRM systems (such as Loop CRM)
Email and SMS communication platforms
Advertising platforms (such as Meta and Google)
Analytics providers

These third parties process your information in accordance with their own privacy policies.

6. Advertising & Third-Party Platforms

We may use advertising platforms such as Meta (Facebook/Instagram) and Google to display advertisements and collect lead information.

Information submitted through these platforms may be shared with us and is also subject to the respective platform’s privacy policies.

We may also use retargeting and tracking tools to display relevant ads to users who have previously visited our website.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Improve marketing performance

You can control or disable cookies through your browser settings.

8. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.