Terms of Service

Effective Date: November 20, 2025

Welcome to Lagniappe Pools. By accessing or using our website, submitting your information, or engaging with our services, you agree to the following Terms of Service.

1. Use of Our Website

By using this website, you agree to use it for lawful purposes only. You may not use this site in any way that could damage, disable, or impair our services or interfere with any other party’s use.

2. Services Provided

Lagniappe Pools provides custom pool design, construction, and outdoor living services. All project scopes, timelines, and pricing are provided through formal proposals and agreements.

Submitting a form on our website does not constitute a binding agreement for services.

3. Estimates & Proposals

All estimates, renderings, and design concepts are preliminary and subject to change based on site conditions, engineering requirements, permitting, and final material selections.

Final pricing is outlined in a written agreement prior to construction.

4. Communication Consent (SMS, Email, and Calls)

By submitting your information through our website, forms, or advertisements, you consent to be contacted by Lagniappe Pools via:

• Phone calls
• Text messages (SMS/MMS)
• Email

These communications may include:

• Appointment scheduling
• Project updates
• Follow-ups regarding your inquiry
• Promotional offers or marketing messages

Message and data rates may apply.

You can opt out at any time by:

• Replying STOP to any text message
• Clicking “unsubscribe” in emails
• Contacting us directly at info@lagniappepools.com

Consent is not a condition of purchase.

Mobile carriers are not liable for delayed or undelivered messages.

5. Data Collection & Privacy

We collect personal information such as your name, phone number, email address, and project details when you:

• Submit a form on our website
• Engage with our advertisements (including Facebook, Instagram, Google, or other platforms
• Submit a lead form through social media or advertising platforms
• Communicate with us directly

We may also automatically collect certain information through tracking technologies such as cookies, pixels, and analytics tools. This may include:

• IP address
• Browser type
• Pages visited
• Actions taken on our website

This information is used to:

• Respond to inquiries and provide services
• Improve our website and marketing efforts
• Deliver relevant advertisements and measure ad performance
• Provide estimates and consultations

We do not sell or share your personal information with third parties for their marketing purposes.

We may use advertising platforms such as Meta (Facebook/Instagram) and Google to display advertisements and collect lead information. Any information submitted through these platforms is subject to both our policies and the respective platform’s privacy policies.

6. Third-Party Tools & Integrations

We may use third-party services such as CRM systems (including Loop CRM), analytics tools, and advertising platforms to manage communications and improve user experience.

These platforms may process your data in accordance with their own privacy policies.

7. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Lagniappe Pools and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Lagniappe Pools is not liable for any indirect, incidental, or consequential damages arising from the use of this website or reliance on any information provided.

All construction services are governed by separate written agreements.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

10. Age Requirement

By using this website or submitting your information, you represent and warrant that you are at least 18 years of age.

If you are under 18, you may not use this website or provide personal information without the involvement of a parent or legal guardian.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Lagniappe Pools
Phone: 281-645-6000
Email: info@lagniappepools.com
Website: www.lagniappepools.com